Reviews

What Our Customers Have to Say

Guardian Crawl Space Company received an average rating of 5 out 5 stars from 16 reviews.

Very professional and knowledgeable.  We felt like we were in good hands from the first visit.  We love the fact their company is locally owned and not going anywhere.  We highly recommend Guardian Crawl Space for anyone having moisture problems under their home.

George Thompson

Ocean View, DE

After opening up our summer home near the beach we noticed a musty smell throughout the first floor.  Friends of ours recommended we call Guardian Crawl Space Company for an evaluation. The Guardian team were so friendly and professional.  They came up with a well thought out plan to address our moisture problems. The musty smell is gone and we couldn’t be happier with their work. Thank you!

Joan Reese

Rehoboth Beach, DE

Can’t say enough about Guardian Crawl Space Company. Helped us out after we started experiencing moisture problems under our home. Friendly and helpful staff, techs arrived exactly on time and did a super job. Hard to find good service like this anymore. I recommend them without a question

Sam Hudson

Seaford, DE

We highly recommend the amazing team at Guardian Crawl Space Company.  They went above and beyond with our crawl space encapsulation.   We felt so overwhelmed at first when we noticed water sitting in our crawl space.  After their team visited our home, we felt at complete peace with their recommendations and finished product.  Thank you!

Sue Stokley

Millsboro, DE

KC and Guardian Crawl Space check every box. We vetted 3 contractors and made the best choice in KC and his team. From inspection to contract to job completion 5 star.

John Mendoza

Laurel, DE

KC Conaway at Guardian Crawl Space did an outstanding job of lining the crawl space under our home in Sussex County. He excavated and installed a drain line along the perimeter of the entire crawl space and installed a quality sump pump and dehumidifier to keep the humidity level at a safer level. He performed the work in a timely manner and his price was very reasonable. We are extremely pleased with the work he performed and with his conscientious follow up and willingness to make some adjustments even after the job was completed. He also went above and beyond our expectations by cheerfully tackling some extra repairs that were not part of his original contract. Mr. Conaway’s professional experience and expertise are clearly evident when it comes to assessing crawl spaces and working up customized plans to improve crawl space conditions. Lastly, we can honestly say that KC is one of the most decent and likeable persons that we have ever had the pleasure of doing business with. We highly recommend KC Conaway and Guardian Crawl Space!

Cecilia Landers

Laurel, DE

Courteous and quick response. Crew was professional and polite. Work on our condition crawl space was done professionally and in a timely manner. Definitely recommend.

Chris Stokley

Laurel, DE

I would like to thank KC for coming out and providing such a quality service for my craw space. I had a problem with humidity and some fungi growth and he had to shore up a few of my floor joist. KC is kind and really cares about his work and provides a great service at a competitive price. Do not hesitate to complete your basement/craw space recovery with Guardian. Good people at a fair price. Also, they are a local organization to the Pines and it would be a good idea to support some small business.

Clay Pollard

Laurel, DE

K. C. was great to work with. We are new owners of our first house with a crawl space – the house is 8 years old and we took out carpeting and repalced it with plank flooring. In talking with neighbors they asked if we had a dehumidifier; I didn’t know, I’d never looked in the crawl space. I checked it out and we didn’t have one so I called around to get a quote for putting one in.
K. C. was out to give me a quote within a couple of days. I chose Guardian becauce he didn’t try to over-sell me; told me that the sump pump and insulation was in good shape and that I would only need the dehumidifier and wifi monitors for the dehumidifier and sump pump. Within a week he was out to install everything.
We are totally satisfied with the product, the service, and the company!

Dave Crowley

Laurel, DE

The owner is honest and loyal to the customers. Great communication and very responsive.

Denny Calhoun

Laurel, DE

Though using my wife’s (initials G.C.) account (my cell # changed; I could not get into mine), this review is by Michael Bazin. I have had an extremely good experience with Guardian Crawl Space Co. and with “K.C.” and his assistant, John. My dehumidifier in my already-enclosed crawl had frozen up, and due to a past, costly disaster under my house with mold, I was anxious to get a replacement a.s.a.p. K.C. answered the phone after hours (I was expecting an answering machine). He is very personable, and he thought he could fit me in, somehow, in the next week if he could do it in the evening. Hearing my concerns, he fit me in on that Mon. evening. (I had called on Thursday or Friday night.) This was about 12 days sooner than anyone else had been able to promise. Communication was great. The price was comparable to a co. with the same brand and capacity (AprilAire E 100). The machine has a washable filter and a five-year warranty. It looks more impressive than the one it replaced (also a 100) that had died in a year and a half. K.C. also offered, on my inquiry, a device to show the humidity in the crawl space. He also offered installing a bigger, and impressive, entry to the crawl, but these were offered without any pressure at any time. I took him up on the first offer. K.C. showed up on Monday, letting me know exactly when he was coming, and worked long into what should have been his and John’s evening and personal time. He also e-mailed me, that same night, both a receipt and his registration (which I have printed and kept for the warranty) of my dehumidifier with AprilAire. (The last guy never even provided a receipt, so I appreciated this.) There are other dehu. makers that end in “Aire,” but this manufacturer seems superior to one others of these that I have experienced (including the replaced machine). Back to K.C. He and John were always pleasant and professional, looked for ways to save me money (this included but was not limited to saying I did not need something I had inquired about), and were never pressuring me for anything, even offering to send me an invoice rather than paying them there and then, though I did. It was also evident that K.C. has skills and knowledge beyond the immediate task. In short, it has been a long time since I have dealt with someone as responsive, trustworthy, and reliable, offering a quality product and services. Guardian Crawl Space Co. is first on my list for any relevant future work, and, based on this experience, I would recommend them to family, neighbors, and colleagues, and to anyone reading this. The machine they installed quickly reduced the humidity from around 60% to 49% (set point 50), and I am relieved. I am very fortunate and very grateful that K.C. went out of his way for my peace of mind. Guardian indeed!

Grace Clement

Laurel, DE

Excellent company should you need crawl space encapsulation work done. Great owner, great communication, and absolutely fair pricing.

Heather Reese

Laurel, DE

I highly recommend Guardian Crawl Space Company! After noticing a damp spot on my basement wall, I called and asked to have it evaluated. K.C. promptly answered my call and came to examine it within two days. After viewing the issue, he found a crack in the wall and assured me it was not a big deal to repair. He thoroughly explained the procedure and provided a repair estimate. The work was done in a timely fashion and in a very professional manner. Additionally, as the house was under contract to be sold, K.C. took the time to take a phone call from the buyers and explain the situation and repair procedure. K.C. went above and beyond the normal, provide an estimate and complete the work order, that you get from most national brand companies. It is very evident that he takes great pride in being a local family owned business and he treats his customers with a great deal of respect. I can not recommend this company enough. If you are in need of basement or crawl space work, contact Guardian Crawl Space Company!

Jason Stevenson

Laurel, DE

I could not be happier with my crawl space encapsulation installed by Guardian. Our crawl space was wet and the humidity was out of control. We had a terrible musty smell in our brand new home. We were so confused on what to do and how to address the situation in our new home. After the team from Guardian inspected our crawl space, they quickly put our worries to rest with clearly presented recommendations. Quick install, great staff, and night and day difference. Highly recommend!

Phillip Tingle

Laurel, DE

We had Guardian Crawl Space inspect the space under our mobile home. K.C. was very responsive and fixed our problems in a timely manner. Because we live in an area that’s prone to flooding, he offered to come back to our property at any time after a storm to make sure that everything is still good. He has already returned once since the initial work was done. K.C. is a good Christian family man, and he can be trusted to keep his word. You will definitely be pleased with this company’s work!

Richard Huss

Laurel, DE

I want to thank K.C. for going beyond the call of duty. He came out for our free estimate, but in the process found a leak. Even though he had no equipment with him. He left and came back with the materials, and stayed well into the evening working to fix the problem. Thank you again!

Robert W. Lightfoot

Laurel, DE

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Guardian Crawl Space Company

302-564-9494

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